Questions?
Here are some FAQ's:
What is Draftss? Who uses your service?
Draftss offers all Designs, Videos & Codes on a Subscription basis. We don’t charge hourly or as per the project. You buy one subscription & you get unlimited requests as long as you are subscribed with us. Everybody who requires Designs, Videos or Frontend Development can use our service. But it is majorly used by Agencies, Startups, Brands & Enterprises.
What kind of tasks do you do?
Draftss offers 70+ types of Design Services which include all types of Graphic Designs, Illustrations, Web UI, App UI, Dashboard UI, Social Media Posts, Branding & Many Many More. Along with that, we provide 14+ types of Video Services which include Animated Logos, GIFs, Explainer Videos, Video Editing, Typography Representative Videos, FAQ Videos etc. We also provide frontend development services in the Code plan, which includes the development of your layout in HTML/CSS & other Page Builders like WordPress (Using Elementor, Divi or Beaver Builder), Woocommerce, React JS, Webflow, Wix, Unbounce etc.
I love speed, What is the quickest turnaround time?
Turnaround time with Draftss depends on the plan you have chosen. Under the Shared Team Plan, you’ll get the designs within 1-3 days & under the Dedicated Team Plan, it’ll be done on the same day. But this may vary depending on the complexity of the designs & the number of revisions you ask for. But if you love Speed then Dedicated Plan is the way to go. You get daily output & you get multiple tasks at the same time.
What happens after I’ve subscribed?/ How does the process after subscription work?
After you’ve subscribed to Draftss, you’ll receive an onboarding message from Draftss & your Project Manager. Then you are all set to start using Draftss. Firstly, you’ll need to provide a design brief to the Project manager. Try & mention as many details as possible to help us understand your design requirements better. Once the designs are created as per the brief, your project manager will share them with you. You can choose from the multiple designs that we create for you and send us the next task.
How do I submit and manage my requests?
Once Subscribed, you get access to our dashboard. You can sign in to the dashboard & communicate with your Project Manager & submit your Design Requests, Attach Files & Receive your Designs. All through the Dashboard. All your requests & designs would stay on the dashboard which you can access at any time you wish.
How many requests can I submit at a time?
You can submit as many tasks as you want. On a Shared Team plan, It will be queued & the team will pick one task at a time as per your priorities. For the Dedicated Team plan, we will take requests as per the number of dedicated designers you opt for.
How do revisions work? & How many revisions do I get?
Revisions are simple with Draftss. Just let your project manager know the changes you require & we’ll get it done for you. You can get as many revisions as you want until you are satisfied with the design.
What are your charges for White Labeling?
There are no charges for white labelling. All you have to do is, inform your project manager when you are onboarded so that Draftss will not post your designs on the Draftss website.
Do I have to sign a contract?
No. At Draftss, we try to keep stuff pretty simple & straightforward. You signup when you need us & you may cancel whenever you want. You can manage your subscription from the dashboard itself.
When & How can I cancel?
You can cancel your subscription at any time you wish but if you don’t want the plan to auto-renew, make sure you cancel the subscription at least 24 hours before the renewal. You get access to a dashboard when you signup. Through that dashboard, you can access your “Services”.
Who has ownership of the designs and codes?
You get 100% ownership of the designs and codes the moment we deliver them to you. You can use these designs and codes as you see fit.
If you still have questions, get on a call with us or start a chat.
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